Frequently asked questions

FAQ

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Is it safe to use inside the ear?

Absolutely. Aurify Nova™ uses a soft, medical-grade silicone tip designed to clean gently without damaging the ear canal or eardrum.

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How is it better than cotton swabs?

Cotton swabs push wax deeper, risking blockage or irritation. Aurify Nova™ uses gentle suction and vibration to remove wax safely and effectively.

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Can it be used by everyone?

Yes — it’s suitable for adults and children over 6, thanks to its soft, flexible tip and adjustable intensity.

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Does it really improve hearing?

Yes. By removing excess wax and buildup, most users notice clearer, sharper hearing within two weeks of regular use.

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Is it painful or uncomfortable?

Not at all. The process is smooth, silent, and comfortable, with no pressure or discomfort — just a refreshing sensation of cleanliness.

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How often should I use it?

Once a week for just 1 minute per ear is enough to maintain healthy ear hygiene and prevent future blockages.

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How do I clean the device?

The silicone tip is washable and reusable. Simply rinse with warm water and mild soap after each use, then dry thoroughly.

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Does it help with tinnitus (ringing in ears)?

It can help reduce symptoms caused by wax buildup or poor circulation, though it is not a medical cure for chronic tinnitus.

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How long does the battery last?

The built-in rechargeable battery lasts up to 3 months with weekly use and fully recharges in 1–2 hours via USB-C.

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What if I’m not satisfied?

You’re covered by our 30-day money-back guarantee. Try Aurify Nova™ risk-free — if you’re not completely satisfied, we’ll refund you.