Frequently asked questions
FAQ
Is it safe to use inside the ear?
Is it safe to use inside the ear?
Absolutely. Aurify Nova™ uses a soft, medical-grade silicone tip designed to clean gently without damaging the ear canal or eardrum.
How is it better than cotton swabs?
How is it better than cotton swabs?
Cotton swabs push wax deeper, risking blockage or irritation. Aurify Nova™ uses gentle suction and vibration to remove wax safely and effectively.
Can it be used by everyone?
Can it be used by everyone?
Yes — it’s suitable for adults and children over 6, thanks to its soft, flexible tip and adjustable intensity.
Does it really improve hearing?
Does it really improve hearing?
Yes. By removing excess wax and buildup, most users notice clearer, sharper hearing within two weeks of regular use.
Is it painful or uncomfortable?
Is it painful or uncomfortable?
Not at all. The process is smooth, silent, and comfortable, with no pressure or discomfort — just a refreshing sensation of cleanliness.
How often should I use it?
How often should I use it?
Once a week for just 1 minute per ear is enough to maintain healthy ear hygiene and prevent future blockages.
How do I clean the device?
How do I clean the device?
The silicone tip is washable and reusable. Simply rinse with warm water and mild soap after each use, then dry thoroughly.
Does it help with tinnitus (ringing in ears)?
Does it help with tinnitus (ringing in ears)?
It can help reduce symptoms caused by wax buildup or poor circulation, though it is not a medical cure for chronic tinnitus.
How long does the battery last?
How long does the battery last?
The built-in rechargeable battery lasts up to 3 months with weekly use and fully recharges in 1–2 hours via USB-C.
What if I’m not satisfied?
What if I’m not satisfied?
You’re covered by our 30-day money-back guarantee. Try Aurify Nova™ risk-free — if you’re not completely satisfied, we’ll refund you.